OKLAHOMA ASSOCIATION OF STUDENT FINANCIAL AID ADMINISTRATORS
OASFAA Spring 2022 Training and Round Table
Who: Anyone reading this! This is free training for OASFAA, regardless of OASFAA membership status
What: 2 distinct opportunities for training and discussions with your colleagues
Delivering an Exceptional Customer Experience, presented by Michelle Enriquez, Citizens Bank
Create positive impressions by understanding the importance of customer service and improving skills to deal with difficult scenarios
Round Table Topics
This is an opportunity for an open forum, so please submit your topics to discuss, your questions, or your need for clarification by May 18th. Submit to Matt.Short@okstate.edu or Diana.Sanders@okstate.edu.
When: Friday, May 20th, 2PM - 4PM - register by Thursday, May 19
Where: via Zoom - no travel necessary
Why: because we can all benefit from {free!} training and best practices discussions
OASFAA oasfaaok@gmail.com